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Fluency Solutions

Work smarter, not harder.

The M*Modal Fluency products provide many options to streamline and simplify workflow and performance across the clinical documentation process, no matter the size or scope of your organization – from small practices to large Healthcare Regions.

Fluency provides the right tools and the clinical documentation platform to improve performance throughout your organization.

Your physicians need tools that will allow them to spend less time on documentation and more time actually taking care of their patients. They'd also like tools that will help them make better clinical decisions. M*Modal offers these professional grade solutions with Fluency. With Fluency, we can provide you with tools to improve performance throughout your organization. And as your productivity increases, so will your savings and your patient care will be improved.

Fluency is a comprehensive technology platform designed to meet all of your dictation, transcription, speech recognition, and document management needs. This includes advanced solutions for Health Records, Diagnostic Imaging, Cardiology, Pathology, and other hospital departments. Fluency can provide complete solutions to support complex workflows or it can be a simple type with your tongue input mechanism to speech enable your EMR.

At its core, Fluency provides technology stack including Cloud managed Speech Understanding and Natural Language Understanding platforms. All of the Fluency clients leverage this common layer to gain maximum efficiencies and improved accessibility. What this means is that no matter how your Physicians use our technology, the same speech profile is leveraged.

Conventional speech recognition is no longer sufficient for today's clinical documentation challenges. That's why we created a more intelligent engine. M*Modal's speech technology goes beyond simple speech recognition to achieve true Speech Understanding™. Using the accumulated experience of 200,000 physicians over a decade, M*Modal Speech Understanding™ technology is much more than simply converting voice to text, and more than just a widget for the EHR.

M*Modal Speech Understanding™ allows physicians to:

On a single platform, Speech Understanding™ combines two native technologies delivered in the Cloud: speech recognition and Natural Language Understanding (NLU). Speech Understanding™ uses both technologies together on the voice file. In one unified process. In real-time.

Unlike simple speech recognition, Speech Understanding™ also recognizes the meaning and syntax of the dictation, not just the individual words or word strings. M*Modal's speech engine has the benefit of the contextual understanding of a document's meaning, physicians can dictate in a normal, conversational way without needing to follow particular speech structures or provide verbal cues to the engine.

From this richer context we can glean medical concepts and detect the report type or sections referenced in the dialogue. Therefore, doctors don't have to call out specific terms to alert the speech engine.

With or without electronic health records (EHRs), the physician's narrative of the patient story remains an essential element in delivering quality care. M*Modal Fluency assists physicians in telling the complete patient story using a smartphone, traditional phone or digital recorder. It provides a robust cloud-based document management platform that allows both physicians and practice administrators to readily access and distribute all patient-related information.

What distinguishes M*Modal Speech Understanding™ from basic speech recognition:

Benefits of M*Modal Speech Understanding™: