Login

Search

Voice Capture Platform: DocQvoice

DocQvoice, formerly known as DocQment Ovation, is a Web-based, enterprise digital voice capture and transport solution deployed at the customer's location, which provides centralized administration across a department, facility or enterprise to improve organizational efficiency and productivity.

Specifically engineered to be compatible with MedQuist's previous generation dictation stations, DocQvoice is the first digital document management software system to incorporate patient data during the dictation process, making it possible to manage workflow and turnaround times based on critical dates such as the admission date.

An integral part of MedQuist's growing technology portfolio, DocQvoice helps to provide an end-to-end solution from dictation to billing, including speech recognition software.

Features include:

• On-premise enterprise support with central administration – provides easy-to-use tools for administrators to manage multiple-location users, documents and voice files from a single dashboard, eliminating the need for disparate systems.
• Automatic document routing – sends the right document to the right transcriptionist at the right time, helping to ensure turnaround times.
• Security through sophisticated password controls and role-based privileges. DocQvoice was built with a focus on keeping patient information secure.

Benefits

• Scalable from single department to multi-facility enterprise to handle your growing needs.
• Distributed voice capture provides redundancy in event of infrastructure outages, as well as telephony cost savings when an enterprise spans calling areas.
• Open architecture with industry-standard hardware, operating system and database software.
• Supports standard telephone dictation and PC-workstation based voice capture, with the ability to integrate with EMR, PACS, RIS, and other health information systems
• Works with MedQuist EX and EXT digital dictate stations, as well as Dictaphone Connexions® station
• Central management of users, documents, work routing rules and reports; optimizes turnaround times and eliminates need for costly management consoles.
• Allows set up of virtually unlimited number of work pools to give administrators maximum flexibility in transcription resource management and in responding to workflow changes.
• Multi-level user role and priveledge
• Multi-level user role and privilege assignments, along with sophisticated password management and 128-bit HTTPS encryption while data is at rest and in transit, provide the security and confidentialty of information you require.
• Smaller systems pre-configured by MedQuist to speed implementation and reduce your cost.
• Bi-directional HL7 interfaces with ADT and other host information systems to bring key patient data to the dictation header to reduce unproductive data look-ups and ensure accuracy.
• Remote and onsite service capabilities speed resolution of any issues and minimize downtime. Smart workstation software updates eliminate manual support for remote users.
• Provides comfortable upgrade path to MedQuist hosted transcription platform and speech recognition.
• Audit Trails presented at document, user, or activity performed level with fully searchable information.