Live Remote Assistance - Log in

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.


Lanier Healthcare Canada


Lanier Healthcare Canada was awarded the contract for London Health Science Centre to provide LHSC and Affiliates with SpeechQ ( a speech recognition solution in their Diagnostic Imaging Department). In addition, LHSC is implementing zVision (complimentary management solution) to enhance the available clinical information to help Radiologists prepare their findings. The date of the actual award was March 12th, 2010 and the implementation started on July 13th, 2010. Both solutions will be implemented by the end of 2011.

Lanier Healthcare Canada was awarded the contract after a lengthy RFP process that included: GE, Nuance, 3M and other vendors.

A Quote from London Health Sciences Centre

"After careful consideration of the RFP responses for a Speech Recognition Solution in Diagnostic Imaging, we have awarded the contract to Lanier Healthcare Canada. While still in the implementation phase, we have already realized significant improvement in report turn-around time from our pilot site, with a high degree of adoption within the Radiologist group".

Author: David Veeneman
Manager - PACS/DI-r
Regional Shared Service
June 2011

Quotes from Lanier Healthcare Canada

Jan Wise, CEO stated, " We are very excited about our collaborative business partnership with London Health Science Centre. SpeechQ for Radiology is a radiologist preferred speech recognition solution that enhances the delivery of their findings to front line caregivers. In addition, we are implementing zVision which provides unlimited flexibility to research and review diagnosis to provide early treatment for the patient".

Dave Rempel, COO stated, "We are excited to be working with such an innovative and collaborative partner on the SpeechQ and zVision project. We believe that our technologically advanced solution and the people behind it will result in significant improvements to the quality and availability of the Diagnostic Imaging reports for decision makers in the Circle of Care in London and outlying region. Being able to contribute to something that improves patient care for such a large region is amazing".


Lanier Healthcare Canada is a Solutions Company dedicated to providing Canadian hospitals with speech recognition and clinical management solutions to improve current reporting processes, through a cost recovery investment and savings program.

London Health Science Centre is (LHSC) is one of Canada's largest acute care teaching hospitals, caring for the most medically complex and critically ill patients in the region. London Health Sciences Centre has 3 locations: University Hospital, Victoria Hospital and Children's Hospital and South Street Hospital.