Live Remote Assistance - Log in

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Service & Support

LHCC is committed that all Customers will receive first class service with a personal touch.

Lanier Healthcare Canada believes that people are the secret to running a successful business. Our philosophy is to provide to our customers first class service with a personal touch. We have long been a leader in the Dictation, Voice Recognition and Transcription field and feel our philosophy is the main contributor to this success. Lanier is a privately owned company and maintains employees in all regions across Canada. We provide local service and sales support across the country, which includes an extensive fully trained dealership network. Our Solutions Support Centre provides the ability to call 24x7 to have your call logged, responded to and tracked in our Service Desk Software.

Lanier offers 24 hour service to its customers 7 days a week.

For all of your service enquiries please contact us at:

1.866.709.0210  |  Live Remote Support

LHCC also offers many other services to our customers.

Integration Services

LHCC offers customized Integration Solutions, including HL7 and ASCII, to maximize efficiencies and data accuracy and leverage the most from your Lanier solution.

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Project Services

LHCC utilizes current Project Management Methodologies and Industry Best Practices for all projects whether large or small.

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Training Services

LHCC Trainers provide educational sessions for various applications and solutions.

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Transcription Services

Lanier Healthcare Canada offers clients low cost, tailored transcription outsource services that meet organization-wide or departmental needs.

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Click here to view what our customers have to say about our service personnel.