Police Departments offer unique and exciting challenges for Lanier in the records processing field. Lanier has made great strides to accommodate the needs of Police Services throughout Canada as it pertains to timely processing of reports by Officers, as well as ensuring the privacy and security of this information.
With the use of the “Fusion Voice” line of products Lanier has positioned itself to capture all Voice recordings by Officers at any stage of an investigation from anywhere using several different input devices. Recording can occur via telephone, handheld portable device [Protégé Portable], PC Dictation and PDA.
“Fusion Voice” may be a large scale full enterprise wide solution or a scaled down version “Dolbey Atom” for smaller departments. In either configuration we offer full privacy and security required for the integrity of the very critical nature of all Police Records
Speech Recognition is now a fast and very prevalent means for Report Processing and the “Fusion Speech” and “Fusion Expert” product lines give the power to Police services to utilize this technology in order to provide a timely turnaround for the records processing The “Fusion Voice” system raises the bar in the dictation industry for centralized dictation management for any organization, small to large. Scalable, reliable, and feature rich, this system incorporates today’s technology to efficiently handle today’s challenging dictation and transcription problems.
Features include dictation by telephone, PC workstation, digital portable hand-held recorders, PDA to meet the needs of the legal field in any dictation setting. The management software, Fusion Voice Manager, empowers managers and administrators with the tools they need to manage transcription staff or outside contractors with skills-based routing, statistical reporting, definable security and more.
If availability of the application is key in your organization, the robust architecture based upon industry standard Microsoft server operating systems and SQL data are enhanced by redundant and fault resilient designs.
The City of Saint–John Police Force Saint-John, New Brunswick Canada
120 Officers utilize the VXP Dictation System to Generate 13,000 Reports Annually.
The Challenge – Improve Reliability and Reduce Costs
"Initially we considered having the officers type their reports from a PC or their cruiser laptop computers, but idea was dismissed due to concerns about officer safety, privacy and the issue of comfort.
The police force was looking for a system to allow faster and easier reporting. A system that would be cost efficient and above all, be user friendly. Lanier’s VXP solution contained all the features we were looking for. Plus they provided references to other police agencies, and the feedback from these references was also positive.
Since the inception of our first digital recording system in 1998 approximately 95% of our patrol officers are using the dictation system. Our current policy is to maintain reports turnaround time of less than 96 hours."
Gary McFaddyen,
Informatics Manager
The Solution - Ease of Use, Manageable and Faster Report Turnover
The digital recording system is quicker and takes only twelve to fifteen minutes to dictate a report compared to an hour of officer entry.
The VXP system has allowed our staff of transcriptionists, to maintain a very rapid report turnaround time.
Some of the features we have benefited from are:
- Digital recording allows officers to spend more time patrolling and conducting investigations.
- The ability to see reports that need to be transcribed in priority order.
- The ability to view the report status.
- The ability to generate reports.
Lesa Smart
Information Services Coordinator
The City of Saint–John Police Force
Saint-John, New Brunswick Canada
Our Products
LANIER offers a large selection of Digital Portables and Desktops by Philips. These portable units are also capable of integrating with and downloading their voice files into the “Fusion Voice” product. For more information on these products view our Desktop & Portables page or call us at 1-800-709-0210
Testimonials